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About Me

Hi, I'm Lauren and writing is my passion. With over 10 years of wordsmith experience, I've crafted and published high-quality content for software, advertising services, multi-family, and real-estate industries. Take a look around at some of the work I'm most proud of.

Contact Center Phone Numbers: Best Practices to Optimize Your Global Reach

When juggling multiple providers to acquire coverage and number types around the world, creating an extensive footprint of phone numbers that optimizes voice engagement outcomes with customers can be hard to execute.

Not only does this impede market effectiveness, but if you’re not procuring phone numbers from a high-quality voice partner, it may also lead to frustrating Quality of Service (QoS) issues and expensive international call rates.

Leading enterprises are not only avoiding these comm

Programmable Voice API for Global Businesses

When it comes to finding a trusted VOIP API provider, there are a few key characteristics to look for to ensure that you are making an informed decision. First and foremost, choosing a provider with a strong reputation in the industry is important. This can be done by researching the company online, reading customer reviews and testimonials, and checking to see if they have any industry awards or recognitions.

Another important characteristic to look for is reliability. You want to choose a pro