Top of Funnel Content

Below is a repository of infographics, videos, feature webpages, blogs, eBooks, and one-sheets used to support brand awareness, authority, and lead nurture efforts. 

10 Key Metrics to Stabilize Occupancy and Enhance Revenue

Leasing up new properties in competitive markets is a high-stakes game, especially when confronted with inflation and uncertain market data. Revenue teams face immense pressure from stakeholders to stabilize occupancy and maximize revenue quickly.

The effects of inflation and subpar market insights create doubt, leading to revenue expectations that may not be in sync with market conditions–and financial instability for owners and operators trying to maximize their returns.

Tracking leasing met

Modernizing Market Surveys Using Public Data

The multifamily industry is shifting towards public data for market surveys and reporting. Forty percent of the NMHC Top 50 moved away from private to public sources this past year.

Public data usage provides multifamily owners and operators with a new best practice for their comp research. Its incorporation allows users to:

It’s time to reconsider private data for a better approach to competitor intelligence. The infographic below looks at scaling your market survey process through ethically

Transforming Traveler Satisfaction This Summer with the Cloud

A primary reason to move your hospitality PBX to the cloud is that cloud computing solutions can use speed and agility to deliver convenience and comfort to travelers through quick and easily accessible information and services. This is possible because software cloud service tools are simple to set up and provide robust features to support your customers’ needs now and in the future.

Some immediate benefits of investing in cloud computing solutions include:

→ Help customers navigate to get an

What Hoteliers Need to Know About PBX and SIP Trunking

It’s no secret that the success of your hotel thrives on its relationships with its guests. Achieving this in today’s digital age, however, can be challenging.

Customers expect a lot from your hotel staff. For example, they want to easily modify reservations through multiple channels, call and speak with an agent who can answer their questions, and make payments through an automated phone system. In addition to all of this– they expect personalized attention when they contact you.

With these e

5 Signs You’re Managing Too Many Voice Providers

Scaling your international voice service can become more challenging with each new provider you add. This adds another layer to your tech stack, leading to convoluted processes that can impede your business’s operations and hurt the bottom line.

It’s high stakes for your customer experience as well. 58% of contact center leaders say communication silos and system complexity negatively affect customer satisfaction.

Rather than managing multiple voice providers, optimizing your international rea

How Business Phone Number Porting Works

The significance of business phone numbers is paramount. They’re everywhere– your websites, social media, marketing materials, and even email signatures. Phone numbers serve as your customer service lifelines. In fact, customers state the phone is their preferred communication channel.

As a fundamental part of your business, you’d probably prefer to keep those long-term numbers as you seek better call rates and more proactive support. This is where phone number porting comes into play.

Below,

Planning the Perfect Golf Tournament

Is your company looking for a fun and effective way to raise money for an organization that’s near and dear to your heart? A charity golf tournament is an excellent fundraising platform that participants, sponsors, and attendees will enjoy.

Planning the perfect golf tournament requires significant time and money, but it can yield substantial benefits for the charity of your choice. There’s a lot that goes into executing an event like this, which is why we’re sharing our tips-of-the-trade so you

Contact Center Phone Numbers: Best Practices to Optimize Your Global Reach

When juggling multiple providers to acquire coverage and number types around the world, creating an extensive footprint of phone numbers that optimizes voice engagement outcomes with customers can be hard to execute.

Not only does this impede market effectiveness, but if you’re not procuring phone numbers from a high-quality voice partner, it may also lead to frustrating Quality of Service (QoS) issues and expensive international call rates.

Leading enterprises are not only avoiding these comm

Nine Best Practices for Managing Global Voice

You have a lot of specific details to manage and track regarding your business’s global voice. With disparate platforms, intricate configurations, and manually itemizing international and in-country voice vendors, there are numerous interconnected components to reconcile.

Whether you are leading IT, communications or contact center teams, the voice channel is just one aspect of your job. Given the multitude of responsibilities you manage, your available time to focus on international cloud voic

Get it Right with Reliable SIP Trunking (Free Checklist)

Selecting the right SIP trunk provider for your voice platform requires careful consideration of your business requirements. Session Initiation Protocol (SIP) technology offers improved voice connectivity, flexibility, and security for your communications all through an internet connection.

But not all solutions are created equal.

To ensure that your SIP provider meets your needs, it’s important to evaluate their features, scalability, reliability, pricing, and support options. We want you to

International Phone Numbers for Better Global Communications

From insufficient and time-consuming number mapping to limited number types and coverage with inflated costs– these are just a few of the challenges straining the global presence of contact centers.

So how do you correct the course to support efficient global communications? By incorporating best practices to build an international phone number footprint that is…

It’s time to enhance your communications using cloud voice and better connect with your customers. The infographic below looks at sc

Which Numbers Can I Make Outbound Calls From?

For a multinational, customer-centric operation, integrating outbound-capable phone numbers into your global contact center portfolio is a strategic move for your voice channel.

These outbound phone numbers infuse your call termination strategy with versatility and reach, providing your business with the bolstering customer engagement it deserves.

You might be thinking about which phone numbers you could leverage to make outbound calls from. Let’s take a look at their endeavor success below.

The Ultimate Guide to International Number Porting

Just as your logo or tagline is synonymous with your brand, so are your long-term business-critical phone numbers.

Your customers know them– they’re on all your promotion and communication channels. But what do you do if your brand expands into new markets where your current voice carrier doesn’t offer service?

Fear not– international number porting can help you expand your voice service to new markets using those same phone numbers. Below, we’ll walk you through number porting and what you ca
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